Legal scope for accounts and wallet records
Our Legal notice explains the conditions attached to opening and using an account from Indonesia. Eligibility and access depend on local law, so you should check the rules that apply to your location before continuing. We may ask for clear phone verification before account access, and
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we use the account name and transaction references to match wallet activity with your request. DANA, OVO, GoPay and QRIS appear as context for payment records, while bank transfer and virtual account entries may require a matching reference. If a transaction needs checking, keep the receipt
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and contact us through the support route beside the cashier path. The notice also explains policy changes, restricted access where local law requires it, and how to request clarification. Reading this page before opening an account gives you the terms that govern account records, wallet status
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and requests for changes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.